Newport News, Va., Stands Firm One Year After Hurricane Sandy
Source Cityworks – Azteca Systems
One year has passed since the landfall of Hurricane Sandy and its devastating aftermath, which affected 24 states and hundreds of communities along the U.S. Eastern Seaboard. Included among the communities affected was the city of Newport News, Va. While Newport News did not suffer nearly as much damage as other locations along the East Coast, with Cityworks, Newport News staff was prepared for the increased workload resulting from the hurricane.
Within Newport News’s Public Works Department, the majority of divisions use Cityworks Desktop, including administration, asset management, building services, solid waste, storm water, street maintenance, and wastewater. The traffic engineering group, part of the department of engineering, also uses the software. In the public works department, Cityworks is used during emergency and major weather events to facilitate and track the department’s response to work caused by the events.
Kirstin Runberg Platt, GISP, asset management administrator for Public Works at Newport News, explains how Cityworks helps the city respond to weather emergencies: “When a major weather event is forecasted in the city of Newport News or the surrounding region, a Cityworks project with the event name is created. This includes, but is not limited to, snowstorms, hurricanes and nor’easters. Our Cityworks users attach the project to associated issues and work performed before, during, and after the event, including both service requests and work orders.” Having the project attached to associated work allows users to isolate damage caused by the event, as well as run a variety of reports so users can analyze the effects of that specific project. “The department had 102 service requests and 108 work orders associated with the Hurricane Sandy project,” Platt continues. “We were able to quickly disseminate work to the proper parties, and reports were easily created because the department was utilizing Cityworks.”
Source: Cityworks – Azteca Systems
